Response
to the leaked Department of Health memo on shortfall of nurses
in the NHS
published by the Health Service Journal
4/1/2006
I left my permanent clinical practice role in 2005,
since then I have watched in dismay the situation developing
for colleagues still working in the NHS. Morale is at an
all time low and in my 30 plus years as a nurse I have never
listen to stories from friends and colleagues that leave
me feeling so dismayed and disempowered.
One colleague who regularly works hours over her 37.5 hours
per week was disciplined for leaving her place of work 10
minutes early (with a doctors permission, her line manager
was not available – she had gone home early), she
was given a written warning to be placed in her personal
record for two years.
In the last month I have received calls from students who
are unable to submit work due to:
• Inability to have time away from the work environment
for clinical training aspects required for certain courses;
• Having to cover shifts for colleagues on sick leave
as they are unable to use NHS professionals due to cost
implications;
• Working 12 – 16 hour shifts as there was no
one else to work;
• Not being able to take holidays and time owing as
there are no staff to cover;
• Unable to use their time off to write their assignments
because they have been called into work;
• Being on sick leave for stress and other illnesses.
There is already awareness that there are 100,000 nurses
aged 55 or older on the Register this equates to 1 in 4
nurses (RCN 2002). It is hardly surprising therefore that
nurses over the age of 50 years are prepared to walk rather
than work in the present environment. Many friends and colleagues
have made me aware of their feelings and I would be surprised
if the number of nurses over the age of 50 leaving the NHS
in this area is not seen to increase dramatically.
According to Kings Fund (2005) Nurses are the single biggest
group of clinical staff, making up 30 per cent of the workforce,
with some 400 thousand posts in the NHS. The NHS Plan (2000)
encouraged the development of extended roles and nurses
have trained and advanced their practice to enable them
to provided care for patients as close to home as possible
i.e. nurse led clinics and walk in centres. However advanced
practice roles can be seen as expensive (32 – 42K
per annum) and it is too early for the benefit of these
recent role developments to be seen; therefore as a reaction
to the financial situation in the NHS these advanced nursing
roles are not being filled and any vacancies occurring are
also being put on hold. This adds pressure to the already
stretched nursing workforce.
I have been looking at the latest statistics from the Department
of Health on public health issues and while doing this was
interested to notice the nurses per head of population ratio’s
across the South East region of the country. I personally
was not astonished to find that there is a higher ratio
of population to registered nurse in Kent and Medway than
any other Strategic Health Authority in the south east.
This may provide some support to the feelings of nurses
in the area that they are disadvantaged in the ability to
care for patients (see below)
The following table outlines the population and registered
nurse ratio in South Eastern region per Strategic Health
Authority pre 2006.
| Strategic Health Authority |
Population |
Reg Nurses |
Reg Nurses Ratio: N:P |
| Hampshire & IOW |
1766093 |
11444 |
1:154 |
| Kent and Medway |
1595923 |
9621 |
1:166 |
| Sussex and Surrey |
2537160 |
17939 |
1:141 |
| Thames Valley |
2140284 |
14171 |
1:151 |
Workforce Strategy
The RCN (2004) in their document “The future nurse:
trends and predictions for the nurse workforce” make
very specific statements in regard to the UK’s nursing
workforce. Their conclusions in this document are:
• There has been a welcome increase in nurse workforce
numbers but this varies between grades and specialities
and in some there has been an actual reduction in nurse
numbers.
• Internationally recruited nurses have made a significant
contribution to nurse workforce numbers but this rate of
growth may not be sustainable in the longer term. In addition
the registered nurse workforce is ageing.
• Choice and control over working hours and shift
patterns is a major factor for nurses in determining the
sector in which they are employed and their entry and exit
routes into and out of the profession.
• There is extremely limited workforce information
regarding the current and predicted number of nurses who
work at an advanced level of practice and the type of work
they and other registered nurses undertake.
• The numbers of new healthcare workers are not known
including predictions or plans for any increase and impact
on registered nurse workforce numbers.
• The numbers of health care assistants have increased
overall.
However in the last two years due to the financial constraints
in the NHS the positive aspects for nurses have diminished
and the advanced nursing roles are those that are at risk.
The RCN made several recommendations which although then
seemed possible and were starting to occur in certain areas
have not been adopted nationally.
The recommendations are:
• the four UK health departments with key stakeholders
including the RCN develop a 10 year co-ordinated nurse recruitment
and retention plan that incorporates the contribution of
internationally recruited nurses
• employers review arrangements for determining shift
patterns and shift allocations to improve the degree of
choice and control nurses have over their working lives
• particular attention is paid to retaining older
nurses including flexible working hours, salary protection,
tailored return-to-nursing courses, and financial and pensions
advice
• employers review the number of excess hours nurses
are working and consider setting targets to reduce these
• employers urgently review ‘acting-up’
arrangements, pay staff appropriately who ‘act-up’
and make permanent appointments to posts
I thoroughly endorse the RCN recommendations but realise
that Trust recovery plans may hinder the use of the recommendations
in workforce development.
According to the NHS Confederation (Employers) (2005) Page
21, 4.14
“a higher than expected and unfunded pay award would
lead to extended vacancies and freezing of posts with a
subsequent reduction of services and developments. Indeed,
in the recent recruitment and retention survey by NHS Employers,
10 per cent of respondents were anticipating redundancies
in the next 12 months, most likely to be managers (43 per
cent) and the wider healthcare team (30 per cent). A further
25 per cent indicated the potential for redundancies. This
is against the backdrop of 39 per cent of respondents indicating
that they had had recruitment freezes in the last 12 months
of which nursing and midwifery (45 per cent) and AHPs (33
per cent) were two of the main groups.”
As the news article in the HSJ (2007) outlines it is false
economy to reduce the number of nurses being trained and
employed. I have been informed by nurses working for NHS
Professionals that work is difficult to find. Nurses working
across the area are also telling me that they are being
advised by managers not to request NHS Professional nurses.
They may be available but appear to used in very few areas.
Staff that I have spoken to are continuously
being asked to do overtime and as always willingly provide
the care to patients to the detriment of their health,
family life and pocket. Overtime is not being paid and nurses
are being asked to take time in lieu –which they never
get, so again the NHS is working on the good will of its
staff.
Our Health, our care, our say (2006) outlines the way patients
would like services to be provided, as close to their home
as possible. The need therefore to increase the number of
community based staff to provide the care should be of paramount
importance. However the freezing of recruitment, the freezing
of training for nurses and the PCT realignment has in this
area caused great difficulty in providing anything but the
basic care for patients.
One of the concerns nurses are voicing is the lack of communication
from their line managers and other Trust personnel. It is
well know that the NHS has a very deeply developed grapevine
and the worst thing managers can do at the present time
is not to keep their staff informed of developments. However
having worked in the NHS for more than 30 years I am well
aware and have heard voiced the comment “that staff
don’t need to know that” and “they are
only nurses, they won’t understand.”
I would therefore recommend that:
• Staff are kept continuously informed of the processes
and development on a daily basis;
• PCT’s review their future service need and
continue to develop the nursing staff;
• Talk to and listen to the staff – take the
problems/concerns to them and listen to their answers;
• Nursing (all staff) should be told that they are
important and valued members of staff;
• Decisions are not made without the inclusion of
the staff they involve;
• Staff are not made to feel guilty for saying no.
References
DoH (2006) Our Health our care, our say . Department of
Health.
DoH (2000) NHS Plan. Department of Health
HSJ (2007) SHA’s told they must plug shortfall of
14,000 nurses.
www.hsj.co.uk (04 January 2007.)
More Nurses, Working Differently: A review
of the UK nursing labour market in 2002, Royal College of
Nursing
http://www.kingsfund.org.uk/resources/briefings/nhs_workforce.html
http://www.dh.gov.uk/assetRoot/04/11/36/62/04113662.xls
http://www.statistics.gov.uk/census2001
www.dh.gov.uk
NHS Confederation (Employers) Company Ltd.
2005 NHS Employers Evidence to the Nurses and Other Health
Professions Review Body 2006/07 http://www.imi.org.uk/afc/pay_review_nohp2005.pdf
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